We are committed to offering exceptional handcrafted products made by skilled artisans. Each piece goes through a thorough quality check before dispatch. Slight variations in texture, weave, or color may occur due to the artisanal nature of the product—these are not considered defects but are part of its uniqueness.

Order Cancellation
Orders may be cancelled before shipment has been initiated. Once an order has been dispatched, cancellations cannot be processed.

Returns & Exchanges
Once delivered, products cannot be returned or exchanged. All sales are considered final.
If you require assistance regarding size, color, material, or product details prior to purchase, please reach out to our team — we are happy to help.

We ship within India as well as internationally. Delivery timelines and policies may vary depending on the destination.

Domestic Shipping (Within India)
Shipping Charges:
Shipping for prepaid orders is included at no additional cost.

Dispatch Time:
Orders are usually dispatched within 2–3 business days.

Delivery Time:
Domestic orders typically take 2–4 business days after dispatch. In rare cases of delay, we will keep you informed. However, delivery timelines are estimates and not guaranteed.

International Shipping
Shipping Charges:
A flat fee of USD $50 applies to all international orders.

Currency Conversion:
Conversion rates may vary based on your country, bank, or payment method.

Duties & Customs:
Buyers are responsible for any applicable import duties, taxes, tariffs or customs charges as per their country’s regulations.

For deliveries outside India, customs duties and local taxes have to be paid by customers to our shipping partner at the time of shipment delivery. The amount of duties and taxes depend on the policies of your destination country.

Dispatch Time:
Orders are usually dispatched within 2–3 business days.

Delivery Time:
International deliveries may take 7–8 business days after dispatch. Customs clearance can occasionally cause delays; timelines are indicative and not guaranteed.

Final Sale:
We do not accept returns or provide refunds for international orders once they have been sent.